Quality Management

A well-developed quality management system can benefit organizations in many ways. The most significant benefit is the assurance of compliant products and strengthening of competitive position. Use of systematic quality management means that organizations have to determine customer needs and also review how far they are fulfilled in accordance with legal and other requirements. Customer satisfaction is as good as guaranteed as a result.

In addition, systematic performance and process descriptions within the framework of quality management mean reliable product quality – not least because processes are better controlled, and managers can make well-founded decisions thanks to the greater transparency offered by the system. Above all, constant change is one of the most important factors in today’s world, and systematic quality management means that organizations can react better to complex demands and changes in the market. In this context, the system protects against risks and makes it easier to learn from mistakes instead of repeating them, and also to recognise opportunities. Efficiency over the long term with lower overall costs is sure to result.

TÜV NORD CERT provides vital support with all this. For within the framework of certification we do not only offer mere certification and surveillance audits. Identification of potentials for improvement and consideration of changing framework conditions are also part of what we offer. TÜV NORD CERT, with its international subsidiaries, works all over the world according to international certification rules and offers the entire spectrum of quality management services on a one-stop basis. This applies to certification according to DIN EN ISO 9001 and specific sector standards, and also to proof of quality for special areas of activity.